Faq

General

How much should I tip to our guides?

Tips for the guides are not included in the package price. The standard tip for the entire guide team is typically 5 – 10% of the package price, which the guides will divide amongst themselves. Tipping is of course at your discretion, based on your satisfaction with the provided level of care and service.

What kind of pedals do you use?

We offer flat pedals and cage+strap pedals. Flat pedals have no special grips and can be used with any type of footwear, and no special bicycle shoes are required (you can wear normal trainers). Cage+strap pedals are available for those accustomed to their use, but not recommended if you do not already use these types of pedals. For those accustomed to special pedal systems, you are welcome to bring them and we will be happy to fit them to your bike.

What type of pre and post-trip services are provided?

Cycling Italy Tours include basic pre- and post-trip planning and support, to ensure you are always taken care of and that you never miss a thing. Our travel experts are here to help you with all stages of the planning process.

Should I purchase travel insurance for my trip?

Travel insurance is always recommended, to protect you from any unexpected events that prevent you from travelling or while you are on your vacation.

Do you provide children’s bikes?

All of our tours also provide the possibility for children’s bikes (20" and 24").

Can I bring my own bike?

Our Trek bicycles are new and well maintained, and included in the package price. We recommend our guests take advantage of them. However, if you wish, you are welcome to bring your own road bike.

What type bikes do we ride?

Please check out more on the link: https://www.cyclingitaly.com/our-bikes

Will someone meet us at the airport?

If you booked a Guided tour, our driver will greet you at the airport and take you to hotel. This service is also available should you decide to arrive a few days earlier.

If I book a tour can I be sure that will be run?

All our trips are guaranteed to run

What should I pack?

We have prepared a detailed packing list to help you out.

Will I have to carry my own luggage?

Our support van accompanies us on every ride, so you need not worry, anything you need with you for the day’s ride can be carried in the van.

How do you support all different rider types on the same tour?

Our tour guide cycles with you along the route. Our group is accompanied by a support van, which is there to assist for difficult climbs, or to allow you to combine riding with driving and sightseeing. Together, these guides ensure that riders of all levels can enjoy the routes.

Are there any age limits?

We place no upper limit on age, as the main constraint is your fitness level.

Tours are not recommended for young children, however, children over the age of 10 are welcome to join our family groups.

How fit do I need to be?

Our tours allow you to decide how much you want to ride. Depending on the route you choose and your pace, most days include 3 to 5 hours of riding time. There are different levels of activity you can choose, from recreational (2-3 hours), to active (3-5 hours), to advanced (4-6 hours per day). Our tours are tailored for those who are reasonably fit.

How many people are on a tour?

Our tours include an average of about 16 people, with a maximum number of 20. We have set these numbers to ensure that our tours are an opportunity for getting to know all the participants, and for new friendships.

What is included in the lunch and dinner?

Lunch includes one meal of your choice from the menu, water and one beverage of your choice.

Dinner includes three courses: appetizer, main course and dessert, with water and one beverage of your choice.

We offer meat, fish and vegetarian menus. There is also the possibility of a special meal for persons with celiac disease.

What are the roads like in Italy? Is there a lot of traffic?

We usually ride on secondary paved roads, with a low level of car traffic.

Where should I arrive to and depart from-Slovenia and Italy Cycling Tour?

Guests who have booked Slovenia and Italy Cycling Tour should land and depart from Ljubljana (capital city). Once in the arrival terminal, you will be met by a Cycling Italy representative holding a sign with your name.

The last day of the tour, after the lunch, you’ll be transferred back to Ljubljana or Venice.

Where should I arrive to and depart from-Dolomites to Lake Garda Cycling Tour?

Guests who have booked Dolomites to Lake Garda Cycling Tour tour should land and depart from Venice.  Meet your group and Cycling Italy representative at 10:00 a.m. at the Venice airport. The meeting point is the bar called Cafe Restaurant Wien on the docks of Venice Marco Polo airport.

You’ll arrive in Cortina in time for lunch. The hotel is located in the city center, in the main shopping and pedestrian area with shops, restaurants and cafés.

The last day from the Lake Garda, we’ll transfer you back to Venice.

Where should I arrive to and depart from-Tuscany Wine and Gastro Cycling tour?

Guests who have booked Tuscany Wine and Gastro Cycling Tour tour should land and depart from Florence. Upon arriving in Florence you should go to the central railway station and take a train to Chiusi station (2 hrs), were our guides will wait for you and transfer to our hotel in Montefollonico.

How much money should I bring, and where can I exchange my money to Euro?

Our guided tours are virtually all-inclusive, so you will not need to carry much cash. You can exchange your money for Euro in authorized exchange shops in the hotels and near the hotels. There are also numerous ATMs, so you withdraw Euro from the bank machine.

What is the currency in Italy, and is it possible to pay with other currencies?

The Italian currency is the Euro, and no other currencies are accepted. However, just about all restaurants and shop accept credit and debit cards.

What is Italy’s climate like?

The climate varies considerably from the north to the south of Italy.

In the north of the country - the area between the Alps and the Tuscan-Emilian Apennines - the climate is harsh, with cold winters and very hot, particularly humid summers. In central Italy the climate is milder, with a smaller difference in temperature between summer and winter and a shorter and less intense cold season than in the north; summers are longer, but the sultriness of the northern cities is mitigated by the sea. In southern Italy and the islands winters are never particularly harsh, and spring and autumn temperatures are similar to those reached in the summer in other areas of Italy.